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Rent Guarantee

Protect against unpaid rent, damage, and eviction costs

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Rent Collection

Collect rent automatically via Interac or PAD

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eLease

FREE

Create a lease for your tenancy, add terms and get it signed online for free

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Pre-screen applicants before scheduling viewings

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Screen tenants, protect rent, and manage your portfolio

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Approve more renters and fill vacancies faster

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Create, sign, and organize leases across properties with less admin

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Screen tenants and protect your clients’ rental income

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Tenant Screening

Credit, income, background, and eviction checks

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Rent Guarantee

Protect clients against unpaid rent and damage

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eLease

FREE

Create professional leases quickly with province ready forms and free e-signing

most popular

Tenant Insurance

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Protect your belongings and cover personal liability

more products

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Tenant Credit Check

Stand out with a rental profile landlords can trust

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Rent Credit

Build your credit with every rent payment

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A look at Canada’s average renter profile, affordability, and risk trends based SingleKey’s renter data.

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Download free lease templates for your province

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Tenant Screening

Credit, income, background, and eviction checks

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Rent Guarantee

Protect against unpaid rent, damage, and eviction costs

monetization_on

Rent Collection

Collect rent automatically via Interac or PAD

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eLease

FREE

Create a lease for your tenancy, add terms and get it signed online for free

description

Pre-Screen

FREE

Pre-screen applicants before scheduling viewings

Tenant Screening

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Credit, income, background, and eviction checks

Rent Guarantee

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Protect against unpaid rent, damage, and eviction costs

Rent Collection

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Collect rent automatically via Interac or PAD

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Create a lease for your tenancy, add terms and get it signed online for free

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Pre-screen applicants before scheduling viewings

For Renters

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Protect your belongings and cover personal liability

portrait

Tenant Credit Check

Stand out with a rental profile landlords can trust

payments

Rent Credit

Build your credit with every rent payment

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water_damage

Protect your belongings and cover personal liability

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Stand out with a rental profile landlords can trust

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Build your credit with every rent payment

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Credit, income, background, and eviction checks

verified_user

Rent Guarantee

Protect against unpaid rent, damage, and eviction costs

monetization_on

Rent Collection

Collect rent automatically via Interac or PAD

draw

eLease

FREE

Create a lease for your tenancy, add terms and get it signed online for free

description

Pre-Screen

FREE

Pre-screen applicants before scheduling viewings

Tenant Screening

credit_score

most popular

Credit, income, background, and eviction checks

Rent Guarantee

verified_user

Protect against unpaid rent, damage, and eviction costs

Rent Collection

monetization_on

Collect rent automatically via Interac or PAD

eLease

FREE

draw

Create a lease for your tenancy, add terms and get it signed online for free

Pre-Screen

FREE

description

Pre-screen applicants before scheduling viewings

Back

Property managers

groups

Solutions for large portfolios

Screen tenants, protect rent, and manage your portfolio

credit_score

Tenant Screening

Credit, income, background, and eviction checks

group

Tenant Guarantor

Approve more renters and fill vacancies faster

draw

eLease

FREE

Create, sign, and organize leases across properties with less admin

Solutions for large portfolios

groups

Screen tenants, protect rent, and manage your portfolio

Tenant Screening

credit_score

Credit, income, background, and eviction checks

Tenant Guarantor

group

Approve more renters and fill vacancies faster

eLease

FREE

draw

Create, sign, and organize leases across properties with less admin

Back

Realtors

person

Solutions for agents

Screen tenants and protect your clients’ rental income

credit_score

Tenant Screening

Credit, income, background, and eviction checks

verified_user

Rent Guarantee

Protect clients against unpaid rent and damage

draw

eLease

FREE

Create professional leases quickly with province ready forms and free e-signing

Solutions for agents

person

Screen tenants and protect your clients’ rental income

Tenant Screening

credit_score

Credit, income, background, and eviction checks

Rent Guarantee

verified_user

Protect clients against unpaid rent and damage

eLease

FREE

draw

Create professional leases quickly with province ready forms and free e-signing

Back

Renters

water_damage

Tenant Insurance

most popular

Protect your belongings and cover personal liability

portrait

Tenant Credit Check

Stand out with a rental profile landlords can trust

payments

Rent Credit

Build your credit with every rent payment

Tenant Insurance

most popular

water_damage

Protect your belongings and cover personal liability

Tenant Credit Check

portrait

Stand out with a rental profile landlords can trust

Rent Credit

payments

Build your credit with every rent payment

Back

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2026 Rental Intelligence Report

featured

A look at Canada’s average renter profile, affordability, and risk trends based SingleKey’s renter data.

menu_book

SingleKey Magazine

Explore rental market insights, tips, and guides

content_copy

Lease templates

Download free lease templates for your province

description

Rental application forms

Download free rental application forms

calculate

Rent-to-income calculator

Check if an applicant’s income can cover rent

location_on

Provincial guides

Understand rental laws in your province

resource center

2026 Rental Intelligence Report

featured

auto_graph

A look at Canada’s average renter profile, affordability, and risk trends based SingleKey’s renter data.

SingleKey Magazine

menu_book

Explore rental market insights, tips, and guides

Lease templates

content_copy

Download free lease templates for your province

Rental application forms

description

Download free rental application forms

Rent-to-income calculator

calculate

Check if an applicant’s income can cover rent

Provincial guides

location_on

Understand rental laws in your province

Customer hub

reviews

Customer testimonials

See what customers say about SingleKey

quiz

Knowledge base

Find FAQs, how-to guides, and troubleshooting help

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Get help with your account or SingleKey products

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How do I unskip a rent collection payment?

If you previously skipped a scheduled rent payment and need to reinstate it, you can unskip and reschedule it directly from your Rent Collection dashboard, as long as it’s within the eligible window.

Steps to Unskip a Payment

1. Log in to your account

   Sign in to your SingleKey account using your usual credentials

2. Go to the Rent Collection section

   Click on the Rent Collection header in your main navigation. This is where all your active payment schedules are managed.

3. Locate the skipped payment and click “Unskip”

   Find the payment that was previously skipped. Click the Unskip option to reinstate and reschedule it.

   

30-day window applies

You can only unskip and reschedule a payment within 30 days of the original skipped payment date. After this window has passed, the option will no longer be available.

Need more help?

If the unskip option is unavailable or greyed out, the 30-day window may have passed. If you need further assistance, please contact SingleKey support through the chatbot or email us at info@singlekey.com.