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How to Upload Proof of Rent Payment for Rent Credit

June 15, 2026 5:52 pm

What We Look For

Your proof of payment must clearly show:
​

✅ Your name
✅ Payment date
✅ Amount paid
​

If any of these details are missing, we may not be able to approve or report your payment.
​

Accepted Proof of Payment

You can upload one of the following:
​

Bank Statement

Must show your name, payment date, and amount paid.
​

Rent Receipt

Must show the rental address, your name, payment date, amount paid, landlord or property manager name, and signature.
​

eTransfer Receipt

Must show your name, payment date, and amount paid.
​

​

What May Be Declined

We may decline documents that are:
​

❌ Missing your name
❌ Missing the payment date or amount
❌ Blurry, cropped, or incomplete
❌ Rent receipts without a landlord or property manager signature
❌ eTransfer confirmation emails instead of actual banking receipts
​

Multiple Tenants

If there is more than one tenant, the proof of payment must add up to the full monthly rent amount. The name on the proof of payment must match at least one tenant on the lease.
​

If the payment is made by someone who is not listed as a tenant, we may request a signed lease for verification.
​

Before You Submit

Please make sure the full document is visible and easy to read. Clear and complete documents help us review and report your rent payment faster.

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