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Tenant Screening

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Credit, income, background, and eviction checks

Features

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Equifax® credit report

Full credit check by Equifax®, including employment and income information

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Automated reference checks

Landlord and employer reference checks

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Income document analysis

AI-powered tool that scans your applicant’s income documents for tampering or fraud

Features

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Identity verification

Verify the legitimacy of your applicant’s ID

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Pre-Screen

Qualify tenant inquiries before viewings

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Rent Guarantee

Protect against unpaid rent, damage, and eviction costs

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Program testimonials

See what customers say about Rent Guarantee

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Solutions for large portfolios

Screen tenants, protect rent, and manage your portfolio

credit_score

Tenant Screening

Credit, income, background, and eviction checks

group

Tenant Guarantor

Approve more renters and fill vacancies faster

person

Solutions for agents

Screen tenants and protect your clients’ rental income

credit_score

Tenant Screening

Credit, income, background, and eviction checks

verified_user

Rent Guarantee

Protect clients against unpaid rent and damage

resource center

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SingleKey Magazine

Explore rental market insights, tips, and guides

calculate

Rent-to-income calculator

Check if an applicant’s income can cover rent

location_on

State guides

Understand rental laws in your state

Customer Hub

reviews

Customer testimonials

See what customers say about SingleKey

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Knowledge base

Find FAQs, how-to guides, and troubleshooting help

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Get help with your account or SingleKey products

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Tenant Screening

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Tenant Screening

credit_score

Tenant Screening

Credit, income, background, and eviction checks

Tenant Screening

credit_score

Credit, income, background, and eviction checks

features

credit_score

Equifax® credit report

Full credit check by Equifax®, including employment and income information

call

Automated reference checks

Landlord and employer reference checks

document_scanner

Income document analysis

AI-powered tool that scans your applicant’s income documents for tampering or fraud

fingerprint

Identity verification

Verify the legitimacy of your applicant’s ID

description

Pre-Screen

Qualify tenant inquiries before viewings

Equifax® credit report

credit_score

Full credit check by Equifax®, including employment and income information

Automated reference checks

call

Landlord and employer reference checks

Income document analysis

document_scanner

AI-powered tool that scans your applicant’s income documents for tampering or fraud

Identity verification

fingerprint

Verify the legitimacy of your applicant’s ID

Pre-Screen

description

Qualify tenant inquiries before viewings

Back

Rent Guarantee

verified_user

Rent Guarantee

Protect against unpaid rent, damage, and eviction costs

reviews

Program testimonials

See what customers say about Rent Guarantee

Rent Guarantee

verified_user

Protect against unpaid rent, damage, and eviction costs

Program testimonials

reviews

See what customers say about Rent Guarantee

Back

Property managers

groups

Solutions for large portfolios

Screen tenants, protect rent, and manage your portfolio

credit_score

Tenant Screening

Credit, income, background, and eviction checks

group

Tenant Guarantor

Approve more renters and fill vacancies faster

Solutions for large portfolios

groups

Screen tenants, protect rent, and manage your portfolio

Tenant Screening

credit_score

Credit, income, background, and eviction checks

Tenant Guarantor

group

Approve more renters and fill vacancies faster

Back

Realtors

person

Solutions for agents

Screen tenants and protect your clients’ rental income

credit_score

Tenant Screening

Credit, income, background, and eviction checks

verified_user

Rent Guarantee

Protect clients against unpaid rent and damage

Solutions for agents

person

Screen tenants and protect your clients’ rental income

Tenant Screening

credit_score

Credit, income, background, and eviction checks

Rent Guarantee

verified_user

Protect clients against unpaid rent and damage

Back

Resources

resource center

menu_book

SingleKey Magazine

Explore rental market insights, tips, and guides

calculate

Rent-to-income calculator

Check if an applicant’s income can cover rent

location_on

State guides

Understand rental laws in your state

resource center

SingleKey Magazine

menu_book

Explore rental market insights, tips, and guides

Rent-to-income calculator

calculate

Check if an applicant’s income can cover rent

State guides

location_on

Understand rental laws in your state

Customer hub

reviews

Customer testimonials

See what customers say about SingleKey

quiz

Knowledge base

Find FAQs, how-to guides, and troubleshooting help

support_agent

Support

Get help with your account or SingleKey products

Customer hub

Customer testimonials

reviews

See what customers say about SingleKey

Knowledge base

quiz

Find FAQs, how-to guides, and troubleshooting help

Support

support_agent

Get help with your account or SingleKey products

cONNECT WITH US

About us

Careers

Back

Canada (EN)

Canada (FR)

United States (EN)

Credit Check: Best Practices for Accurate Tenant Screening

The credit check portion of the report comes directly from the credit bureau. To reduce the risk of mismatches and ensure an accurate report, here are some guidelines when completing the application:

• Full Legal Name: Enter the full legal name exactly as it appears on your official identification, including your middle name. This is critical for correctly matching with credit bureau records.

• Date of Birth (DOB): Enter the address where you currently receive credit card or billing statements. This helps the credit bureau match your credit file correctly and should reflect your most recent and active residence.

• Driver’s License Number: Only enter your driver’s license number if the address on your license matches the current address you’ve entered. If they do not match, it is better to leave this field blank.

• SIN: This is an optional field. You are not required to provide them, at times they may help locate the credit file if the credit bureau is unable to find it with the provided information.

Public Record Search: Understanding Tenant Screening Report DiscrepanciesTenant screening reports aggregate data from public records, and other trusted sources using automated systems. While these systems provide fast and comprehensive results, they are not without limitations.

• Mismatches Due to Common Names: Applicants with common names may find that their reports include information belonging to someone else with a similar name. This is flagged as a disclaimers on the report. We encourage applicants/ landlords to review the reports carefully to ensure all information is accurate.

• Background Check Inconsistencies: Many background checks rely on name-based searches. These searches can sometimes pull in criminal records or adverse media for individuals who share your name but are unrelated to you. Since these checks don’t always use unique identifiers like your date of birth, incorrect matches may occur.